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      "id": 32595476,
      "title": "Salesforce expands Headless 360 across its platform",
      "url": "https://ecommercenews.in/story/salesforce-expands-headless-360-across-its-platform",
      "publisher": "Ecommercenews",
      "published_date": "2026-08-21T00:07:00",
      "sentiment": "Positive",
      "sentiment_score": 1,
      "ai_summary": "Salesforce has expanded its Headless 360 AI agent framework across its core software clouds, introducing new Model Context Protocol servers and over 100 reusable Skills to enable agents to interact with business functions via natural language. The update integrates key products including Marketing Cloud, MuleSoft, Informatica, Tableau, and Slack, allowing authorized AI agents to discover and invoke services while inheriting existing governance controls. Early adopters such as Engine and MIMIT Health AI are utilizing the platform to automate customer support and access patient data through unified interfaces. ",
      "word_count": 778,
      "original_language": "EN",
      "author": "Joseph Gabriel Lagonsin",
      "countries": [],
      "industries": [
        {
          "name": "Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent)",
          "code": "HDAAACAF",
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          "is_primary": false
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          "code": "BPAEAJAI",
          "is_primary": false
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          "name": "Product Launches & Enhancements",
          "code": "SD01",
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          "name": "Engine",
          "website": "http://www.engine.com",
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          "name": "Box",
          "website": "http://www.box.com",
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          "name": "Atlassian",
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          "name": "Notion",
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          "code": "20001298",
          "name": "artificial intelligence"
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          "code": "20001371",
          "name": "business service"
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          "name": "Technology & Computing"
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        "person": [
          "brendan ittelson",
          "joseph gabriel lagonsin",
          "dr. paramjit \"romi\" chopra"
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        "product": [
          "cursor",
          "slackbot",
          "notion",
          "box",
          "claude",
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          "agentforce",
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      "full_text": "JOSEPH GABRIEL LAGONSIN News Editor\n\nSalesforce has expanded Headless 360 across its platform, extending its AI agent framework across its core software clouds. The rollout adds new Model Context Protocol servers, Data 360 functions, Slack integrations, developer tools and more than 100 reusable Skills. The aim is to let authorised AI agents discover and use business functions across Salesforce's software estate without separate custom integrations for each new use case. At the centre of the update is a new Headless 360 MCP Server built on the open Model Context Protocol. It allows AI agents running on platforms including Agentforce, Claude, ChatGPT and Cursor to discover and invoke Salesforce functions in real time while inheriting existing permissions, workflows, validation rules and governance controls. Salesforce is presenting the shift as a change in how its software is used. Rather than treating each cloud as a standalone application, it is exposing functions from those systems as reusable services that can be called by AI agents, applications and other interfaces. Data layer Salesforce is also introducing a Data 360 MCP Server that exposes nearly 200 Data 360 APIs through the same open standard. Authorised agents will be able to build semantic models, transform data, generate calculated insights, inspect identity graphs, create audience segments and activate campaigns through natural language prompts. The Data 360 MCP Server also includes prebuilt Skills for common workflows, covering areas such as code extensions, transformations and activation tasks. The announcement extends the framework across a range of product areas. Marketing, sales, service, commerce, data and integration products are being brought into the Headless 360 approach, including Marketing, MuleSoft, Informatica and Tableau. In marketing, the generally available Marketing Engagement MCP Server allows users to manage journeys, campaigns, data extensions and content through natural language interfaces. In service, headless functions now extend dispatching, field service scheduling and support workflows into external applications and messaging platforms. In commerce, the model supports AI-driven storefronts and gives developer agents access to commerce functions for building customer experiences. In sales, Salesforce is extending revenue operations beyond the core CRM interface into applications, storefronts and AI buying journeys. Slack focus Slack is a key part of the expansion. Slackbot's MCP Client is now generally available, enabling Slackbot to connect with the Salesforce platform, Salesforce MCP servers and more than 20 partner applications, including Atlassian, Box, Canva, Docusign, Notion and Zoom. Employees can update Salesforce opportunities, retrieve contracts, launch workflows and coordinate work across systems from within Slack conversations. Those actions remain subject to the same identity and governance policies already set by the business. One partner highlighted the significance of that approach for collaboration software. \"Zoom's open platform strategy is built on meeting customers where they work,\" said Brendan Ittelson, Chief Ecosystem Officer at Zoom. \"By integrating our MCP server with Slackbot, we're making it effortless for millions of users to access their Zoom meeting intelligence through natural conversation - no context switching required. This is what the agentic future of work looks like.\" Customer example Salesforce pointed to travel technology company Engine as an early user. Engine launched its AI support agent, EVA, in 12 days, and the system now resolves half of all customer chat interactions without a human agent. Another example came from healthcare technology group MIMIT Health AI, which is using Data 360 Headless to access patient information through MCP-based interfaces. \"Data 360 Headless lets our agents reach a unified patient context from any surface - through MCP, without waiting for a purpose-built interface for each one. What makes those answers clinically trustworthy is the physician-curated ontology sitting between the data and the agent. That's where the intelligence lives, and it's why we can hold onto one question, one answer, every time,\" said Dr. Paramjit \"Romi\" Chopra, Founder & CEO, MIMIT Health AI. Developer tools Salesforce is also expanding the tools available to developers building agent-led applications. Salesforce Multi-framework is now generally available, giving developers a way to build React applications with Salesforce authentication, security and data access built in. Its Headless Experience Layer is now in open beta for building web, mobile, embedded and conversational applications on top of Salesforce services. Agent Skills and Plugins are also being expanded with more than 100 reusable Skills that package business logic, validation and orchestration into governed components. The changes reflect a broader effort by software suppliers to make business systems accessible to AI agents through open standards rather than traditional user interfaces alone. Salesforce's latest move places that strategy at the centre of its platform architecture, with MCP servers, reusable Skills and Slack-based actions forming a larger part of how customers can access functions across Marketing, Sales, Service, Commerce, MuleSoft, Informatica and Tableau."
    },
    {
      "id": 32587182,
      "title": "Most popular AI tools in 2026: ChatGPT takes the top spot",
      "url": "https://www.businesstoday.in/technology/artificial-intelligence/story/most-popular-ai-tools-in-2026-chatgpt-takes-the-top-spot-550382-2026-08-21",
      "publisher": "Business Today",
      "published_date": "2026-08-20T22:35:02",
      "sentiment": "Positive",
      "sentiment_score": 1,
      "ai_summary": "OpenAI's ChatGPT remained the dominant AI tool in June 2026 with 5.3 billion web visits, significantly outpacing competitors like Google Gemini and Anthropic's Claude. The top 10 list highlights a competitive market where specialized platforms such as Canva and DeepSeek gained traction, while major tech products like Microsoft Copilot and Meta AI failed to rank. ",
      "word_count": 502,
      "original_language": "EN",
      "author": "About The Authorbusiness Today Deskbusiness Today Brings You The Latest News",
      "countries": [
        "USA",
        "AUS",
        "CHN"
      ],
      "industries": [
        {
          "name": "Search Engines",
          "code": "BPAMAAAB",
          "is_primary": true
        }
      ],
      "tags": [
        {
          "name": "Product Launches & Enhancements",
          "code": "SD01",
          "is_primary": true
        },
        {
          "name": "Competitive Threats",
          "code": "II04",
          "is_primary": false
        }
      ],
      "company_mentions": [
        {
          "uuid": "00002ud",
          "name": "DeepSeek",
          "website": "https://www.deepseek.com",
          "is_primary": false
        },
        {
          "uuid": "0000008",
          "name": "OpenAI",
          "website": "https://openai.com",
          "is_primary": false
        },
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          "uuid": "00000r9",
          "name": "Google",
          "website": "https://www.google.com",
          "is_primary": false
        },
        {
          "uuid": "003qagv",
          "name": "Meta",
          "website": "https://www.meta.com",
          "is_primary": false
        },
        {
          "uuid": "00000l1",
          "name": "Canva",
          "website": "http://www.canva.com",
          "is_primary": false
        },
        {
          "uuid": "02i6dip",
          "name": "Anthropic PBC",
          "website": "https://www.anthropic.com",
          "is_primary": false
        },
        {
          "uuid": "000026e",
          "name": "Microsoft",
          "website": "https://www.microsoft.com",
          "is_primary": false
        }
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      "article_type": {
        "code": "explainer",
        "label": "Explainer"
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      "iptc_codes": [
        {
          "code": "20001298",
          "name": "artificial intelligence"
        },
        {
          "code": "20000736",
          "name": "scientific innovation"
        }
      ],
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        {
          "code": "597",
          "name": "Technology & Computing"
        }
      ],
      "naics_codes": [],
      "sic_codes": [],
      "entities": {
        "person": [],
        "location": [
          "australia",
          "china",
          "india",
          "us"
        ],
        "product": [
          "gemini",
          "chatgpt",
          "claude",
          "canva",
          "deepseek",
          "perplexity",
          "character ai",
          "grok",
          "cursor",
          "microsoft copilot",
          "meta ai",
          "janitor ai",
          "google translate"
        ],
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      "newsworthiness_score": 1,
      "group_id": 8955057,
      "full_text": "Most popular AI tools in 2026: ChatGPT takes the top spot\n\nChatGPT leads the global AI race with billions of monthly visits, while Gemini, Claude, Canva and DeepSeek feature prominently as specialised platforms reshape how people use artificial intelligence.\n\nChatGPT leads the 2026 AI tools ranking as Gemini, Claude and others attract millions of visits.\n\nArtificial intelligence has moved well beyond being a niche technology. Whether you use it to draft emails, research topics, create images or code software, AI tools are increasingly becoming part of everyday digital work. Online traffic figures highlight this surging adoption. Based on SEMrush and Ahrefs data compiled by aitools.xyz for June 2026, a substantial lead separates the leading AI platform from its competitors. Advertisement Read More ChatGPT keeps a massive lead OpenAI’s ChatGPT was the most visited AI tool in June, recording 5.3 billion web visits. That was higher than the combined traffic of the next 9 tools, underlining how far ahead the chatbot remains in online reach. Must Read: India’s small businesses could be the biggest AI winners: World Bank report ChatGPT continues to be the dominant destination despite growing competition from alternatives offering similar chatbot, research and productivity features. Google Gemini and Claude follow Google’s Gemini took second place with 1.14 billion visits, while Anthropic’s Claude came third with 967.91 million. Both have cemented strong market positions as companies compete to serve users seeking AI assistants for daily tasks such as writing, coding and research. Advertisement AI usage, however, extends beyond conversational assistants. Canva ranked fourth with 759.76 million visits, reflecting demand for AI-powered creative tools. Google Translate followed with 343.02 million, while DeepSeek recorded 318.81 million. Must Read: Google tops AI trust rankings, OpenAI and Anthropic struggles to keep up Grok ranked seventh with 189.89 million visits, followed by Janitor AI at 173.17 million. Character AI secured ninth place with 165.46 million, while Perplexity rounded out the top 10 with 140.70 million. Big AI names miss the top 10 Despite strong brand recognition and backing from major technology companies, Microsoft Copilot, Meta AI and Cursor did not make the top 10 most visited AI tools in June 2026. Their absence highlights the increasingly competitive market, where established platforms face specialised services and newer AI products. Advertisement AI tools are spreading across categories Some platforms focus on answering questions and research, while others cater to design, translation, entertainment or specialised workflows. The most popular platform may not necessarily be the best fit for every task. Research-focused services may help with fact-finding, while creative platforms can be better suited to images and design. What the ranking shows The June statistics reflect rapid AI adoption, yet ChatGPT dominates web traffic by a wide margin, showing how quickly AI assistants have moved from experimental tools to routine digital staples. Notably, eight of the 10 most popular AI platforms originate from the US, with Canva from Australia and DeepSeek from China as the exceptions. For Unparalleled coverage of India's Businesses and Economy – Subscribe to Business Today Magazine Follow us on\n\n\n\n\n\n\n\n"
    },
    {
      "id": 32583280,
      "title": "Canva tie-up to boost sector",
      "url": "https://www.bangkokpost.com/thailand/general/3305169/canva-tieup-to-boost-sector",
      "publisher": "Bangkok Post",
      "published_date": "2026-08-20T21:20:00",
      "sentiment": "Positive",
      "sentiment_score": 0.8435,
      "ai_summary": "Thai Prime Minister Anutin Charnvirakul met with executives of Australian digital design company Canva to discuss strengthening Thailand's creative economy through cooperation on AI and design technology. The partnership aims to support Thai SMEs by providing access to Canva's tools and training, with a goal to help 40,000 businesses utilize these technologies.",
      "word_count": 1301,
      "original_language": "EN",
      "author": "Bangkok Post Public Company Limited",
      "countries": [
        "THA",
        "AUS"
      ],
      "industries": [
        {
          "name": "Health, Wellness & Fitness Expos",
          "code": "MPAGAFAF",
          "is_primary": true
        }
      ],
      "tags": [
        {
          "name": "Partnerships & Alliances",
          "code": "SD02",
          "is_primary": true
        }
      ],
      "company_mentions": [
        {
          "uuid": "00000l1",
          "name": "Canva",
          "website": "http://www.canva.com",
          "is_primary": true
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          "ekniti nitithanprapas",
          "anutin charnvirakul",
          "chutima sidasathian",
          "nagel"
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        "location": [
          "thailand",
          "sydney",
          "australian",
          "cambodia",
          "bangkok",
          "myanmar"
        ],
        "product": [
          "e-book",
          "motoring",
          "tech",
          "coupons"
        ],
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      "newsworthiness_score": 0.8841,
      "group_id": 8952637,
      "full_text": "x\n\n\n\n\nOn August 24th at 10:00 pm (UTC+7) - August 25th at 01:00 am (UTC+7), we will be making changes to this website. During this time, you might not be able to access the pages. 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[SUBSCRIBE NOW](https://www.bangkokpost.com/digital-subscription/payment/1?ref=%2Fthailand%2Fgeneral%2F3305169%2Fcanva-tieup-to-boost-sector)\n\n* Small\n* Medium\n* Large\n\n\n\n### Share\n\n* [Facebook](javascript:void(0);)\n* [Reddit](javascript:void(0);)\n* [Copy Link](javascript:void(0);)\n\n[Thailand](/thailand \"Thailand\")\n\n[General](/thailand/general \"General\")\n\n# Canva tie-up to boost sector\n\nPUBLISHED : 21 Aug 2026 at 04:20\n\nNEWSPAPER SECTION: [News](https://search.bangkokpost.com/search/result_advanced?category=news&xNewsSection=News \"NEWSPAPER SECTION: News\")\n\nWRITER: [Post Reporters](https://search.bangkokpost.com/search/result_advanced?category=news&columnistName=Post+Reporters \"WRITER: Post Reporters\")\n\nListen\n\nOur audio option is only available for subscribers. [SUBSCRIBE NOW](https://www.bangkokpost.com/digital-subscription/payment/1?ref=%2Fthailand%2Fgeneral%2F3305169%2Fcanva-tieup-to-boost-sector)\n\n* Small\n* Medium\n* Large\n\n\n\n### Share\n\n* [Facebook](javascript:void(0);)\n* [Reddit](javascript:void(0);)\n* [Copy Link](javascript:void(0);)\n\nPrime Minister Anutin Charnvirakul, front centre, meets with executives of Canva Pty Ltd and tours the company's headquarters in Sydney on Tuesday. (Photo: Government House)\n\nFinance Minister Ekniti Nitithanprapas has highlighted Thailand's cooperation with Australian digital design technology company Canva as a key opportunity to strengthen the country's creative economy.\n\nADVERTISEMENT\n\n.yrtsudni ngised labolg eht dna noitavonni latigid rof buh lanoiger a sa dnaliahT gninoitisop elihw tnelat ngised dna IA poleved pleh lliw pihsrentrap eht sepoh tnemnrevog ehT\n\n.stekram lanoitanretni dna ymonoce latigid eht htiw snoitutitsni lanoitacude dna sEMS ,srengised iahT tcennoc dluoc pihsrentrap eht dias ,retsinim emirp ytuped a osla ,itinkE rM ,ailartsuA ot tisiv 02-71 guA s'lukarivnrahC nitunA retsiniM emirP tuoba gnikaepS\n\n.seinapmoc 005 enutroF 574 sevres dna seirtnuoc 091 naht erom ssorca sresu ylhtnom noillim 562 naht erom sah yltnerruc avnaC\n\nRELATED\n\n[thailand](/thailand \"THAILAND\")\n\n[Din Daeng hit by two fires in one day](https://www.bangkokpost.com/thailand/general/3305055/din-daeng-hit-by-two-fires-in-one-day?utm_campaign=Article&utm_source=article_related_thailand&utm_medium=related_article)\n\n[thailand](/thailand \"THAILAND\")\n\n[Thai and Myanmar military chiefs meet in Bangkok](https://www.bangkokpost.com/thailand/general/3305049/thai-and-myanmar-military-chiefs-meet-in-bangkok?utm_campaign=Article&utm_source=article_related_thailand&utm_medium=related_article)\n\n.ymonoce evitaerc eht dna ngised ni laitnetop gnorts s'yrtnuoc eht gnitartsnomed dna srebmun resu yb tekram tsegral-htxis s'dlrow eht ti gnikam ,stnuocca deretsiger noillim 03 revo dna sresu ylhtnom noillim 7 naht erom sah dnaliahT\n\n.noiger eht ni tnelat dna seigolonhcet ngised gnipoleved rof esab a emoceb dna resu ygolonhcet a gnieb dnoyeb evom ot yrtnuoc eht gnilbane ,dnaliahT ni ertnec hcraeser ngiseD-IA na dna eciffo lanoiger a gnihsilbatse redisnoc ot avnaC detivni sah tnemnrevog ehT\n\n.sremusnoc lanoitanretni dna citsemod hcaer dna ssenevititepmoc evorpmi ot slairetam gnitekram dna sngiapmac ,gnigakcap ,seititnedi tcudorp gnipoleved ni sEMS iahT 000,04 troppus ot smia evitaitini eht ,)APED( ycnegA noitomorP ymonocE latigiD eht dna )DBD( tnempoleveD ssenisuB fo tnemtrapeD eht htiw noitarepooc nI\n\n.yltcerid emocni nrae dna yllabolg krow rieht tekram ot seitinutroppo dna slliks IA decnahne htiw ,8202 yb 000,1 ot 091 morf esir ot detegrat osla si srotaerC avnaC iahT fo rebmun ehT\n\n.8202 yb noillim 6.6 ot noillim 3.3 morf esaercni ot detegrat sresu htiw ,noitacudE avnaC ot ssecca eerf htiw stneduts dna srehcaet edivorp lliw noissimmoC noitacudE etavirP eht fo eciffO eht dna noissimmoC noitacudE cisaB eht fo eciffO eht htiw noitarepooc ,rotces noitacude eht nI\n\n.emocni fo secruos wen dna slliks ,sboj etaerc ot tnelat iahT htiw ygolonhcet saesrevo gninibmoc fo ygetarts s'tnemnrevog eht deifilpmexe pihsrentrap eht dias itinkE rM\n\n.dias eh \",sEMS ot srengised dna stneduts morf -- ygolonhcet labolg edisgnola worg sessenisub dna elpoep iahT erusne ot tub ,seinapmoc ygolonhcet labolg tcartta ot ylpmis ton si laog ehT\"\n\n.ailartsuA sa hcus seirtnuoc gnorts-ygolonhcet htiw ylralucitrap ,ytniatrecnu lacitilopoeg dna gnirutcurtser niahc-ylppus dima spihsrentrap cimonoce yfisrevid ot sdeen dnaliahT dias eH\n\n.noitarepooc tnemtsevni dna edart ,cimonoce gnicnavda dna snoitaler laretalib gninehtgnerts ta demia si dna noissim saesrevo evitucesnoc dnoces sih si tI  .yadrutaS no dne lliw taht tisiv laiciffo na rof dnalaeZ weN ot dellevart neht nitunA retsiniM emirP\n\nThis story is exclusive for subscribers.  \nUnlock premium access today.\n\n[99 THB · for your first month](/digital-subscription/payment/1?ref=%2Fthailand%2Fgeneral%2F3305169%2Fcanva-tieup-to-boost-sector)\n\n99 THB · for the first month, 299 THB/month thereafter.\n\nCancel anytime. 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    },
    {
      "id": 32494551,
      "title": "15 things parents need to know before kid starts college",
      "url": "https://qz.com/what-parents-should-know-before-kid-starts-college",
      "publisher": "Quartz",
      "published_date": "2026-08-19T14:55:02",
      "sentiment": "Neutral",
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      "ai_summary": "The article outlines 15 essential legal, financial, and administrative steps parents must take before their child begins college to ensure proper support during the transition to adulthood. Key actions include securing FERPA waivers for academic records, HIPAA authorizations for medical information, and establishing power of attorney documents. It also advises on managing health insurance coverage, setting up renters insurance, building credit history, and filing the FAFSA annually. ",
      "word_count": 5657,
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      "author": "Cris Tolomia",
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          "website": "https://www.unsplash.com/",
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      "article_type": {
        "code": "explainer",
        "label": "Explainer"
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      "iptc_codes": [
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          "name": "Education"
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      "entities": {
        "person": [
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          "edmond dantès",
          "dean",
          "professor"
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        "product": [
          "menb",
          "menacwy vaccine",
          "meningitis vaccine",
          "laptop",
          "bicycle",
          "musical instrument",
          "electronics",
          "menacwy",
          "renters insurance",
          "ship",
          "credit card",
          "textbooks",
          "camera equipment",
          "quartz pro"
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        "event": [
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          "car accident"
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      },
      "newsworthiness_score": 0.7585,
      "group_id": 8187106,
      "full_text": "Subscribe Subscribe Edition English Business News A.I. Technology Money & Markets Leadership Lifestyle Video Latest Menu Business News AirlinesAutomobilesFoodPharmaceuticalsPolitics & GovernmentRetail & EcommerceSpace & AerospaceEarnings Menu Technology A.I.ComputingConsumer TechSpace & AerospaceEarnings Menu Money & Markets Economic IndicatorsMarketsPersonal FinanceEarnings Menu Lifestyle Cars & BikesCollectingEntertainmentFood & Fine DiningHealth and FitnessReal EstateTravel Lifestyle 15 things every parent should know before their kid goes to college What parents should know before their kid goes to college, from FERPA and FAFSA deadlines to health insurance and dorm room coverage 1 / 17 List slides 15 things every parent should know before their kid goes to college List slides Previous Start over By · Updated August 19, 2026 Add QZ to Google Credit: Canva Images The paperwork that gets a teenager into college looks nothing like the paperwork that governs their life once they're actually there. Somewhere between the acceptance letter and move-in day, a legal switch flips. The same child whose school records, medical information and financial aid file a parent could once access without asking now controls all of it alone. Turning 18 does that, regardless of who is still paying the tuition bill. Most families spend the summer before college focused on dorm shopping lists and orientation schedules. They skip the handful of legal, financial and medical steps that actually determine whether a parent can help if something goes wrong during freshman year. This is not a packing list. It is the practical, occasionally bureaucratic layer of preparation that a school orientation session tends to rush through. Most of it gets squeezed into the 15 minutes between the financial aid presentation and the campus tour. Some of it is legal: who can see grades, who can talk to a doctor, who has authority to act if a student is incapacitated. Some of it is financial: how a family actually pays for four years, and how a young adult starts building credit before signing a first apartment lease. Some of it is procedural: how billing, housing and campus safety work once a student is no longer a minor living under one roof. None of it requires a lawyer or a financial planner to understand. Almost all of it needs to happen before move-in day, not after an emergency makes it urgent. What parents should know before their kid goes to college has less to do with extra-long twin sheets and more to do with 15 specific, low-drama tasks. These are forms to sign, accounts to set up, conversations to have while everyone is still calm and sitting at the kitchen table. Below are the 15 that matter most, organized roughly in the order a family will need them. The list starts with the legal fine print of turning 18 and ends with the roommate conflict that a parent will not be the one to solve. FERPA privacy law limits what colleges can tell you after your child turns 18 Credit: Canva Images The Family Educational Rights and Privacy Act, or FERPA, transfers control of a student's education records from parent to student. This happens the moment that student turns 18 or enrolls in any postsecondary program, whichever comes first. That is true even if a parent is covering the full cost of tuition. In practice, this means a college registrar cannot confirm grades, class attendance, disciplinary status or academic standing to a parent by default. That holds even over the phone, once a student is enrolled. The law does carve out one exception. A school may, but is not required to, share education records with a parent if the student is claimed as a dependent for federal tax purposes. That exception is permissive, not automatic. Individual colleges set their own policy on whether they actually use it. The more reliable path is consent. Most colleges have their own FERPA release or consent form, separate from the federal statute itself. A student can sign it to formally authorize the school to discuss specified information with a named parent or guardian. These forms typically let a student choose exactly what to share: academic records, financial aid status, housing information or all of the above. Some schools call this a \"FERPA waiver.\" Others build it into a general parent or guardian access portal tied to the student's account. The practical move for a family is to ask about this form during orientation, before the semester starts, rather than discovering the policy exists during a crisis. A student who is reluctant to sign a blanket release can still agree to a narrower one, covering only emergencies or only financial matters, for example. Colleges vary in how they administer this. The office to contact is usually the registrar or the dean of students, not general admissions. It is worth saying plainly to a college-bound 18-year-old that this is not a trust issue. It is simply how the law is written. The same privacy protection will apply to that student's own employer, landlord and future creditors for the rest of their adult life. Learning to manage it now, while the stakes are still relatively low, is part of the transition itself. A HIPAA authorization form lets you get medical information in an emergency Credit: James Wilson / Pexels The Health Insurance Portability and Accountability Act, or HIPAA, is a separate law from FERPA. It covers medical rather than academic records. Once a patient turns 18, doctors, hospitals and campus health centers are legally barred from discussing that patient's health information with a parent without written consent. That holds true even in serious situations. A HIPAA authorization form solves this before it becomes a problem. It is a short document, usually one page, in which the patient names specific people who are allowed to receive medical information and discuss treatment on their behalf. It does not transfer any decision-making authority. It simply opens the line of communication so a doctor is legally permitted to talk to a parent. The most useful version of this form is signed before a student ever needs it. Many campus health centers and student health insurance plans provide their own HIPAA release as part of new-student paperwork. A family can also fill out a general HIPAA authorization through an attorney or a state-specific template, often found through a hospital system's patient portal. Signing one does not require a lawyer or a fee in most cases. Keep signed copies in at least two places. One should stay with the family at home, and one should be on file with the campus health center or student health services office where the student is enrolled. A copy stored only in a home filing cabinet does no good if a student is treated at an out-of-town emergency room in the middle of the night. This form matters most in situations nobody wants to plan for: a concussion during a club sports game, a mental health crisis, a car accident near campus. In an emergency, treating physicians can typically share limited information necessary for immediate care regardless of paperwork. For anything beyond that immediate emergency, a signed HIPAA release is what allows a parent to stay informed and involved in a student's ongoing care. Set up a health care proxy and power of attorney before they leave Credit: Scott Graham / Unsplash A health care proxy, sometimes called a medical power of attorney, names a specific person authorized to make medical decisions on a patient's behalf. It applies if that patient becomes unable to make decisions personally. A separate document, a durable power of attorney, does the same thing for financial and legal matters, such as accessing a bank account or handling a lease. Neither exists automatically for an adult child, even a parent who has managed every doctor's appointment and bank account for 18 years. This distinction surprises many families. A parent assumes that if their 18-year-old is seriously injured or hospitalized, they will simply be allowed to make decisions, the way they always have. Legally, that assumption is wrong. Once a child turns 18, a parent has no more automatic authority over that child's medical treatment or finances than a stranger has. That changes only once the appropriate document is signed and on file. These forms are inexpensive and simple to execute. The exact requirements, including notarization and witness rules, vary by state. A student will likely spend the school year in a different state from where the family lives. It is worth checking the requirements of the state where the college is located, not just the family's home state. Some hospitals will look for a document that follows their own state's format. A number of states offer free, downloadable health care proxy forms through their department of health website. Some colleges distribute these forms directly to incoming students as part of orientation materials, occasionally alongside the HIPAA authorization described earlier. It is common, and efficient, to complete both the health care proxy and the HIPAA release in the same sitting. They cover related but distinct situations: one grants the right to receive information, the other grants the right to act on it. For most 18-year-olds heading to college in good health, these documents will sit unused in a drawer for four years. That is the intended outcome. The purpose is not to anticipate disaster but to remove one layer of legal uncertainty from a difficult situation. Without it, a family may discover they have no formal standing to help when it matters most. File the FAFSA every year, not just senior year of high school Credit: Canva Images The Free Application for Federal Student Aid, known as the FAFSA, must be submitted every academic year a student wants to be considered for federal aid. It is not a one-time step during the college application process. Families sometimes complete it once as high school seniors and assume it carries forward automatically. It does not. The form determines eligibility for federal grants, federal student loans and work-study. Most colleges also use it to award their own institutional grants and scholarships, along with many state aid programs. Skipping it in sophomore or junior year, even for a family that did not qualify for aid as freshmen, can mean missing aid that becomes available later. A change in household income, a second child enrolling in college, or updated federal aid formulas can all shift eligibility from one year to the next. Federal law requires the FAFSA for each academic year to launch no later than October 1 of the prior calendar year. Families should plan to file as close to that opening as their financial documents allow. A portion of aid at many schools is awarded on a first-come, first-served basis until funds run out. Filing early does not lock in a worse outcome. It simply ensures a student's application is reviewed before need-based funds are exhausted at that particular school. Both the student and at least one contributing parent need their own account on the federal student aid website to complete the form. Both parties provide separate consent and sign separately. Setting these accounts up in advance of the FAFSA's opening, rather than waiting until filing day, avoids a common bottleneck. The FAFSA also generates a Student Aid Index, the number colleges use to calculate a family's expected contribution toward the cost of attendance. This figure can shift meaningfully year to year based on income, family size and the number of siblings enrolled in college at the same time. That is exactly why refiling annually, rather than assuming last year's result still applies, protects a family from leaving aid on the table. Confirm your child's meningitis vaccine status before move-in day Credit: Canva Images Meningococcal disease spreads more easily in group living situations like dormitories. That is why many colleges require documentation of meningitis vaccination before a student can move into campus housing. Two separate vaccines are involved, and they are not interchangeable, so it is worth understanding both before assuming the requirement is already satisfied. The MenACWY vaccine protects against four strains of meningococcal bacteria. The CDC recommends it for all adolescents, typically as a first dose at age 11 or 12 with a booster at age 16. A student who received that first dose before turning 16 needs the booster to be considered up to date. A student who received their only dose at 16 or older generally does not need an additional booster. Many colleges specifically require proof of a dose received within five years of enrollment for students living in residence halls. The second vaccine, MenB, protects against a different strain not covered by MenACWY, and it is handled differently. The CDC recommends it through shared clinical decision-making between a patient and their doctor, generally for those between ages 16 and 18. It is not treated as a routine, universal requirement. Some colleges require MenB in addition to MenACWY, particularly in states or campuses that have experienced past outbreaks. Others leave it as a personal decision between the family and their physician. Requirements differ by state and by individual college. The reliable way to confirm what is actually needed is to check the specific documentation requirements published by the college's student health center. Do not rely on a general assumption based on a sibling's experience at a different school or an outdated pediatrician's note. Scheduling a pre-college physical several weeks before move-in, rather than the week before, leaves time to get any needed doses. It also leaves time to have paperwork properly signed and submitted through the health portal most colleges use to track compliance. Decide whether your child stays on your health insurance or gets a student plan Credit: Marek Studzinski / Unsplash Under the Affordable Care Act, a young adult can remain on a parent's health insurance plan until age 26. This holds regardless of student status, marital status or financial independence. That makes staying on a family plan the default option for most college students, but it is not automatically the right one for every situation. The relevant question is not eligibility, since virtually every college student qualifies to stay on a parent's plan. The relevant question is network coverage in the location where the student will actually be living for nine months of the year. A family health plan built around doctors and hospitals near home may have thin or nonexistent in-network coverage in a college town several states away. That gap can turn a routine urgent care visit into an unexpectedly expensive out-of-network bill. Most four-year colleges offer their own student health insurance plan, sometimes called a SHIP, as an alternative or supplement. These plans are typically priced for a healthy young adult population. They are often designed to work seamlessly with the campus health center, nearby urgent care clinics, and referral networks the school already has in place. Some colleges automatically enroll and bill every student for the SHIP unless the family formally submits a waiver proving comparable coverage already exists. Checking for this waiver deadline, usually in the first few weeks of the semester, matters even for families planning to stay on their existing plan. The practical step, before move-in, is to call the family's insurance provider. Ask specifically whether major hospitals and urgent care centers near the college are in-network, not just whether the plan is technically valid nationwide. A plan that is valid does not guarantee it is useful in an actual emergency near campus. For students attending college in another country, or for graduate and international students, the calculation changes further. A school's international student office is usually the best source for what coverage is actually required. Get renters insurance for your child's dorm room Credit: Canva Images A standard homeowner's or renter's insurance policy covering the family home does not automatically extend full protection to a child's belongings in a dorm room hundreds of miles away. Many policies do offer some coverage for a dependent's property while they are away at school. That coverage is often capped at a fraction of the home policy's total limit, sometimes as low as 10 percent of the policy's personal property coverage. That fraction can fall short of the real replacement value of a laptop, a bicycle, a musical instrument and a dorm room's worth of electronics combined. The first step is a phone call to the family's existing insurance agent. Ask specifically what the policy covers for a college student living away from home, and what the dollar limit is. This single question resolves most of the uncertainty and costs nothing. If the existing coverage seems thin relative to what the student is bringing to campus, a separate renters insurance policy is worth considering. Purchased directly for the student's dorm room or off-campus apartment, it typically costs little. It covers theft, fire and water damage, along with liability if a guest is injured in the room. Off-campus apartments raise a related but separate issue. Most landlords do not carry insurance that protects a tenant's personal belongings, only the physical building itself. A renters policy becomes considerably more important once a student moves out of college-managed housing after freshman year. It is also worth checking whether valuable individual items exceed the per-item limits most standard policies set for a single high-value object. A musical instrument used for a music program or specialized camera equipment are common examples that sometimes require a separate rider to be fully covered. This is a five-minute conversation with an insurance agent that most families skip entirely. Many discover the gap in coverage only after a laptop is stolen from an unlocked dorm room during a fire alarm evacuation. That is one of the most common dorm theft scenarios on record. Add your child as an authorized user on a credit card Credit: Canva Images Adding an 18-year-old as an authorized user on an existing credit card account is one of the most direct ways to help them start building a credit history. It works before they need one for an apartment lease, a car loan or a mortgage. As an authorized user, the account's payment history is generally reported to the authorized user's own credit file as well as the primary cardholder's. Years of on-time payments on a well-managed card can give a young adult a meaningful credit history before they ever apply for credit independently. This arrangement is different from a joint account or a co-signed card. An authorized user has a card in their name tied to the account, and can typically use it for purchases. The primary cardholder remains solely and legally responsible for paying the balance. The authorized user has no legal obligation to the card issuer, even though the activity shows up on their credit report. Because of this structure, the arrangement only helps if the primary account is managed responsibly. A card carrying a high balance relative to its limit reflects just as poorly on an authorized user's credit file as it does on the primary cardholder's. The same is true of a history of late payments. Before adding a child as an authorized user, confirm with the specific card issuer that they actually report authorized user activity to all three major credit bureaus. Practices vary by issuer, and this detail determines whether the arrangement accomplishes anything at all. Some families set a physical or virtual card aside for the student to use only for agreed-upon expenses, such as textbooks or a monthly grocery budget. This doubles as an early lesson in tracking spending against a limit. Others simply add the authorized user status without issuing a physical card, purely to begin building the credit history itself. Either approach accomplishes the credit-building goal. The spending arrangement is a separate family decision. Set up tuition portal access before the first bill arrives Credit: Julio Lopez / Unsplash Most colleges manage billing through a separate online system from the one used for grades and academic records, commonly called a bursar account or student financial portal. Tuition bills, payment history and tax documents like the 1098-T form all live in this system. FERPA governs access to it just as it governs academic records. A parent generally cannot view or pay a bill through this portal unless the student has specifically granted access. The mechanism for this is usually called authorized user or authorized payer access. It is set up by the student, from inside their own account, by adding a parent's name and email address to a designated payer list. This is a separate process from any general FERPA release the student may have signed for academic records, so completing one does not automatically complete the other. A family that assumes a signed FERPA form covers billing access may discover otherwise when the first bill goes unpaid because no one but the student received the notification. This step is worth completing during the first week on campus, before the first bill is generated, rather than after a payment deadline has already passed. Many schools send billing notifications only to the student's school email address by default. A parent has no visibility into this unless the authorized payer system is set up and the parent has created their own login for the portal. The same portal typically houses the 1098-T tuition statement needed for education tax credits at filing time, along with a running ledger of scholarships, loan disbursements and any outstanding balance. Setting up access early means a parent can review this information directly each semester. That beats relying on a student to forward documents during a busy academic term, when tax paperwork is rarely a priority. Campus counseling centers are free, but sessions are often capped Credit: Vitaly Gariev / Unsplash Nearly all colleges provide free or low-cost mental health counseling to enrolled students through a campus counseling center, but the free part typically comes with real limits. Many centers cap the number of individual counseling sessions available per student per semester, commonly somewhere between six and 12 sessions. After that, a student is referred to an outside provider for ongoing care. Demand at these centers tends to spike around midterms and finals. Wait times for an initial appointment can stretch to several weeks during exactly the periods when students are most likely to seek help. Some schools have added same-day crisis appointments or a separate emergency line specifically to handle urgent situations outside the standard appointment queue. It is worth identifying these options in advance rather than during a crisis itself. Because of these caps and wait times, it is useful for a family to research off-campus therapy options in the college's area before the semester begins. This matters most if a student has an existing mental health condition or has worked with a therapist in the past. Many campus counseling centers keep a referral list of local providers who accept the student health insurance plan or offer sliding-scale rates. This list is generally available on request even before a student needs it. Telehealth has also expanded access considerably, letting a student in a college town continue sessions with a therapist based elsewhere. State licensing rules for therapists can restrict this option, though, depending on which state the therapist is licensed in versus where the student is physically located during the session. Confirming this detail with an existing therapist before the semester starts avoids an unwelcome surprise later. A session should not need to be rescheduled or discontinued right after a student has relocated for school. Ask about your college's medical amnesty policy Credit: Dennis Zhang / Unsplash A medical amnesty policy, sometimes called a Good Samaritan policy, is a formal college rule. It waives certain disciplinary consequences for a student who seeks emergency medical help during an alcohol or drug related crisis. This applies whether the student is calling for themselves or for someone else. The intent is straightforward: remove the fear of getting in trouble as a reason a student might hesitate to call for help in a genuine emergency. The specifics vary considerably from school to school. Some policies protect only the person calling for help. Others protect the person needing help as well, and some extend protection to everyone present at the scene. Certain policies limit the exemption to a first occurrence, requiring the student to complete an educational program or meet with a dean afterward even though no formal disciplinary record results. Others place no limit on how many times the policy can be invoked. This information is typically published in the student handbook or code of conduct, usually under a heading related to alcohol and drug policy. It is not always framed prominently or explained during orientation. It is worth a student actually locating and reading the specific policy at their own school. It should not be assumed to work the same way it might at a friend's college, since the differences between schools can be significant. The policy generally applies specifically to alcohol and drug related medical emergencies, not to unrelated conduct violations that might come to light during the same incident. It is not a blanket protection against all disciplinary consequences. It helps to understand this distinction in advance and to discuss it directly with a college-bound student before the first party of the semester. Doing so gives a young adult one less reason to hesitate before calling 911 or campus safety when someone genuinely needs medical attention. Your child has to pick one address for voter registration Credit: Edmond Dantès / Pexels A college student who moves to a different city or state for school has a choice, not an obligation, about where to register to vote. The options are a campus or college-town address, or a permanent home address. They cannot be registered in both places at once. Choosing one over the other can affect which local and state races they are eligible to vote in. School board seats, local ballot measures and state legislative races all differ by address. Registering at a college address means voting in local elections that directly affect the community where a student spends most of the year. Some students find that more relevant to their day-to-day life. Registering at a home address, and voting by absentee or mail ballot from school, keeps a student connected to elections in the place they still consider home. That option also avoids the paperwork of establishing residency in a new state. Deadlines matter more here than most students expect. Voter registration deadlines are set by each state individually. They commonly fall somewhere between 15 and 30 days before an election, though a growing number of states now offer same-day registration. Absentee or mail ballot request deadlines are a separate and usually earlier cutoff from the registration deadline itself. Missing either one is one of the most common reasons a college student ends up unable to vote in an election they intended to participate in. Because these rules are set at the state level and change periodically, the most reliable source of current deadlines is each state's official secretary of state or elections website. Do not rely on a general assumption based on a previous election cycle or a friend's experience in a different state. Encourage a student to check this before the semester starts. Setting a personal reminder ahead of the actual deadline, rather than the election date itself, prevents the scramble that otherwise tends to happen in the final week before an election. Sign up for your college's emergency alert system as a parent Credit: Canva Images Nearly every college operates a campus-wide emergency notification system that sends text messages, emails or app alerts for severe weather, active threats, campus closures and other safety incidents. Students are typically enrolled automatically using their school-issued phone number and email. The system depends on that contact information staying current, which does not always happen if a student changes their phone number or rarely checks their school email. A growing number of schools also offer a separate way for parents or other family members to subscribe directly to a filtered version of these alerts. This is distinct from the general parent newsletters or social media updates most colleges also send. This family-facing alert option is usually opt-in and found through the campus safety or emergency management office's website, rather than the general admissions or parent relations page. It is worth searching specifically rather than assuming it does not exist. This is different from the more routine parent communications a college sends about billing deadlines or family weekend. It is also different from the FERPA-protected records discussed earlier, since safety alerts are treated as general public safety information rather than a student's private education record. Signing up does not give a parent any access to a student's personal data. It simply adds a parent to the distribution list for time-sensitive safety notifications that any member of the public in a genuine emergency might also receive. This system tends to matter more than families expect during the first semester. That is especially true for a student attending school in a region prone to a particular kind of severe weather, or on a campus in a dense urban area. Neither the student nor the parent yet has a strong sense of how the school handles communication during an actual incident. It is worth a few minutes during the first week of the semester to confirm a working phone number and email are on file. Check both the student's own account and any parent subscription option. That beats waiting until the first weather alert reveals the contact information was never updated from an old number. Roommate conflicts go through the RA, not through you Credit: Canva Images Resident advisors, commonly called RAs, are trained student staff members who live in the dorm alongside first-year students. Their job includes managing the day-to-day realities of communal living, including roommate conflicts. Most colleges structure their housing conflict resolution process to start with the RA, then move up to a hall director or residence life staff member if needed. A formal room-change request typically comes only after those earlier steps have been attempted. This structure exists partly because colleges want students to practice resolving interpersonal conflict directly. It is a skill that will matter in shared apartments, workplaces and other group living situations for the rest of their lives. It also exists because housing staff are simply better positioned than a parent hundreds of miles away. They can understand the specific dynamics of a hall, mediate a conversation in person, or move furniture and belongings if a room change is approved. A parent who calls the housing office directly on a student's behalf is often redirected back to the student. This is not because the concern is not taken seriously. Most housing offices require the student themselves to initiate a room-change request or formal complaint. That is partly for the same privacy reasons that govern academic and billing records elsewhere in college life. This can feel frustrating to a parent used to intervening directly during the K-12 years, but it reflects a consistent pattern across nearly every part of the college experience. The more effective role for a parent in a roommate conflict is coaching from a distance. That means helping a student think through what they actually want to say to the RA. It also means rehearsing how to describe the specific behavior that is a problem, rather than making a general complaint about a roommate's personality. It also means encouraging the student to document specific incidents if a pattern is forming that might eventually support a room-change request. This approach tends to produce a faster and more durable resolution than a parent trying to work the college's administrative structure directly. Grades and attendance won't be reported home to you Credit: Canva Images Most K-12 schools give parents a login to a portal tracking every quiz grade, absence and missing assignment in real time. Colleges generally do not provide this kind of ongoing academic monitoring to parents at all. That holds true regardless of who is paying tuition. A student can miss three weeks of a class, fail a midterm or stop attending entirely, and no automated system will notify a parent of any of it. This is a direct extension of the FERPA privacy protections described earlier. It is worth calling out specifically because it is the single biggest structural shift many parents underestimate. In high school, a missed assignment often triggers an email within days. In college, a professor may not follow up with a struggling student at all unless that student proactively reaches out during office hours. Grades typically only become visible to the student themselves through the school's portal, at their discretion, once posted. Academic advising exists at every college, but advisors generally meet with students only a few times a semester, usually around registration periods. They are not monitoring day-to-day performance. Most advisors will not contact a parent regardless of how a student is performing. That is partly because of privacy law, and partly because the student is considered the primary point of contact for their own education from day one. The practical response for a family is to set expectations before the semester starts rather than assume information will surface on its own. Some families ask a student to share a screenshot of grades at the end of each term. Others have a standing conversation partway through the semester specifically about how classes are going, before a single bad exam becomes an unmanageable spiral. Whatever the arrangement, it needs to be an explicit agreement made in advance. No institutional system will fill that gap automatically, and a parent hoping to stay informed by default will generally be left with no information at all. Global business news for a smarter world Topics Business News\n\nMoney & Markets\n\nTech & Innovation\n\nGeneration A.I.\n\nLifestyle\n\nLeadership Products Daily Brief\n\nWeekly Digest\n\nMember Benefits\n\nQuartz Pro Legal Sitemap\n\nAbout\n\nAccessibility\n\nPrivacy\n\nTerms of Service\n\nAdvertising\n\nPrivacy and Cookie Settings © 2026 Quartz Media, Inc. All rights reserved."
    },
    {
      "id": 32487262,
      "title": "Salesforce is giving away the interface to claim the layer beneath it",
      "url": "https://www.techzine.eu/blogs/analytics/143715/salesforce-is-giving-away-the-interface-to-claim-the-layer-beneath-it/",
      "publisher": "Techzine Europe",
      "published_date": "2026-08-19T13:43:10",
      "sentiment": "Neutral",
      "sentiment_score": 0.5315,
      "ai_summary": "Salesforce announced the open beta of its Headless 360 MCP Server and the general availability of its Data 360 MCP Server, enabling AI agents to access business capabilities with embedded governance rather than just raw API endpoints. The company also launched a Slackbot MCP client that integrates over twenty partner applications, reinforcing its strategy to provide the underlying intelligence layer for autonomous workflows while reducing reliance on traditional user interfaces. ",
      "word_count": 1155,
      "original_language": "EN",
      "author": "Coen Van Eenbergen",
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          "code": "HDAEAJAB",
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        {
          "name": "B2B SaaS & Enterprise Personalization (CRM, Sales, Support)",
          "code": "HDAAAGAJ",
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      ],
      "tags": [
        {
          "name": "Product Launches & Enhancements",
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        {
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          "name": "Docusign",
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          "name": "Zoom",
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      "article_type": {
        "code": "explainer",
        "label": "Explainer"
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      "is_opinion": true,
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      "iptc_codes": [
        {
          "code": "20001298",
          "name": "artificial intelligence"
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        {
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      "entities": {
        "person": [
          "rohan kumar"
        ],
        "location": [],
        "product": [
          "agentforce",
          "claude",
          "chatgpt",
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          "box",
          "headless 360",
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      "full_text": "In its latest announcement, Salesforce cites Agentforce, Claude, and ChatGPT as applications that allow customers to work with Salesforce. This reaffirms its headless strategy. A CRM vendor promoting competitors’ interfaces, that’s a clear strategy. Salesforce is giving away the interface layer to own something far more important: the layer beneath it. AI only works well with the right context, actions, and governance; whoever has that, and can deliver it effectively, is in the best position. That is exactly Salesforce’s focus. In April, after introducing Headless 360, we wrote that the “SaaSpocalypse” is a myth. The comparison we made at the time was: Salesforce gives you the chassis, including the engine, steering, brakes, and safety systems, and you build the body yourself. Building a complete chassis from scratch is technically possible, but for a single organization, it’s expensive, complex, and rarely worth the effort. Back in April, that promise was mostly just a promise: sixty MCP tools, a direction, and the assurance that eventually, everything you do through Salesforce.com will also be possible via an API or MCP. What we have now is considerably more concrete, and also significantly more ambitious, than Headless alone. The most important new component is the Headless 360 MCP Server, now available in open beta. The main difference from April is the architecture. Sixty MCP tools constitute a predefined list: someone determines which actions are available, and that’s the limit. The new server turns that on its head. Agents running in Agentforce, Claude, ChatGPT, or Cursor (as well as Gemini and Microsoft Copilot) discover which capabilities are available as they work. The new MCP server is metadata-aware, meaning agents see not only endpoints but also the relationships, permissions, workflows, and validation rules associated with them. Salesforce itself summarizes the difference: most MCP servers make APIs available, while Salesforce makes business capabilities available. That’s a major and important difference. You don’t want to give just any agent access to an MCP server, which would let it control a dozen business applications and take action without any context or governance. Without that, you can only hope that the agent makes the right choice and follows the business processes exactly as you’ve designed them. Salesforce, therefore, provides an agent with your organization’s context, validation rules, permissions, and business processes. This is also the key advantage of a good platform. The alternative is that a developer would have to write all of this themselves in prompts and code. Data 360 moves from reading to building The second major step is the Data 360 MCP Server, now generally available and featuring nearly two hundred APIs. Until now, headless applications mainly did the obvious: retrieving customer data. With this MCP server, agents can now also build semantic models, transform data, map fields, inspect identity graphs, create audience segments, activate campaigns, and set up entirely new data streams, all via natural language. It includes ready-to-use skills for modeling, mapping, transformations, and activation; these will become generally available this month. Think about what that means. An agent who simply reads a record falls into one risk category. An agent that independently modifies a data model and activates a campaign falls into a completely different one. That’s not an argument against it, it’s an argument for the governance layer that Salesforce is explicitly building around it. Slack becomes the agent interface for twenty other vendors The Slackbot MCP client is now generally available. This makes Slack not just a place where agents show up, but a client that securely connects to more than twenty partner applications, including Atlassian, Box, Canva, Docusign, Notion, and Zoom. Employees can update an opportunity, retrieve a contract, or start a workflow right from a conversation, while retaining the same permissions and identity as elsewhere. Zoom notes that users can access their meeting intelligence via Slackbot without switching applications. Whereas Salesforce completely abandons the UI, Slack is the SaaS provider that renders the UIs of twenty other applications redundant. While we understand that Salesforce, with its comprehensive applications, workflows, business processes, and governance, can easily survive as an intelligence layer, we doubt whether the same applies to all those Slack partner applications. If people no longer need to check Atlassian, Box, Canva, Docusign, Notion, or Zoom, won’t they lose their connection with the user? Most of those applications have a less complex layer than Salesforce. More than 100 agent skills and plugins To ensure Salesforce functions effectively as an intelligence and governance layer, all internal agents and MCP servers utilize skills. These skills encapsulate business logic and processes into reusable actions with the appropriate governance. As a result, Salesforce will soon be able to tell you exactly which agent had access to which MCP server at what time, what data was accessed, and which skills and actions were executed. Every step an agent takes on the Salesforce platform is tracked, monitored, and verified. Microsoft security veteran leads Salesforce platform Rohan Kumar has been the new President & Chief Platform and Engineering Officer at Salesforce for several months now. Before that, he spent 28 years at Microsoft in various roles, and his background in Microsoft Security is clearly reflected in the story behind these announcements. For example, Kumar was also responsible for Purview, which specializes in data security, compliance, governance, and privacy. Now he is applying that terminology and technology to agents. We spoke briefly with him, and he focused primarily on the Enterprise AI Harness. Models provide the intelligence, but an organization possesses trusted context, actions, and governance, and an agent needs these to perform its job effectively. That’s what Salesforce has now effectively organized, along with a control plane that can show which models an agent uses, what data it accesses, which tools it calls upon, what it costs, and what it delivers. Unfortunately, nothing is known yet about the availability of this control plane, but that will undoubtedly be announced next month during Dreamforce. With Salesforce, you can bring your own agent, your own model, and your own interface, as long as you use Salesforce’s context and Harness. In other words, the layer underneath. SaaSpocalypse: Not the end of SaaS, but the end of the seat In a LinkedIn post, Kumar stated that the rise of AI isn’t the end of SaaS. We agree, we wrote about that back in April as well. However, we do believe that SaaS will undergo significant changes, with the number of seats (licenses) dropping dramatically and the number of agents rising sharply. Salesforce is increasingly becoming the underlying layer needed to ensure business processes run smoothly and are automated through agents. This does mean, however, that Salesforce’s revenue model will shift from a fixed subscription model to revenue based on how often organizations use AI. This transition has been underway for some time, and its effects will naturally become clearer in the coming years. Fewer seats and more AI will help organizations grow efficiently and boost Salesforce’s revenue."
    },
    {
      "id": 32485198,
      "title": "I stepped back from a successful VC career. The hardest part was the ego hit.",
      "url": "https://www.businessinsider.com/venture-capital-investor-left-job-motherhood-ambition-chloe-steinberg-2026-8",
      "publisher": "Business Insider",
      "published_date": "2026-08-19T09:53:01",
      "sentiment": "Neutral",
      "sentiment_score": 0.416,
      "ai_summary": "Chloe Steinberg, a former venture capital investor and seed investor in Canva, left her career at Equinox Ventures four years ago to raise her children, citing a desire to avoid passing on her anxiety-driven work ethic. She reflects on the difficulty of shedding her professional identity and ego after stepping back from high-profile investment roles to prioritize family life. The article serves as a personal narrative on redefining ambition and finding fulfillment outside of traditional corporate titles. ",
      "word_count": 828,
      "original_language": "EN",
      "author": "As Told To",
      "countries": [
        "USA"
      ],
      "industries": [
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        }
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      "tags": [
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          "code": "OT01",
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      "company_mentions": [
        {
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          "name": "Canva",
          "website": "http://www.canva.com",
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        {
          "uuid": "000efv7",
          "name": "Equinox Ventures",
          "website": "https://eqx.vc",
          "is_primary": true
        }
      ],
      "article_type": {
        "code": "explainer",
        "label": "Explainer"
      },
      "is_press_release": false,
      "is_opinion": true,
      "is_breaking": false,
      "iptc_codes": [
        {
          "code": "20000195",
          "name": "board of directors"
        }
      ],
      "iab_categories": [
        {
          "code": "71",
          "name": "Business and Finance"
        },
        {
          "code": "125",
          "name": "Careers"
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      "naics_codes": [],
      "sic_codes": [],
      "entities": {
        "person": [
          "chloe steinberg",
          "founder",
          "daughter",
          "kids"
        ],
        "location": [
          "connecticut",
          "silicon valley"
        ],
        "product": [
          "canva"
        ],
        "event": []
      },
      "newsworthiness_score": 0.7277,
      "group_id": 8099818,
      "full_text": "Chloe Steinberg, 34, is a venture capital investor who was a seed investor in Canva and led Equinox Ventures, the VC arm of the Equinox Group of brands. Steinberg is a mother of four and lives in Connecticut. The following has been edited for length and clarity.\n\nI left my firm about four years ago after I had my second child. I was raised as a chronic overachiever. You go to an Ivy League school. You go to an investment bank.\n\nPower to my parents for raising me to have that kind of ambition, but when I had my daughter, I had this anxiety over, \"I don't want her to have my nervous system.\" I'm proud of everything I've accomplished, but I really just want her to chase joy.\n\nWhile I was in the delivery room, I inked a life-changing exit from an investment in a tech company, where I was an early-stage investor. I wrote that check when I was in my early 20s. Ten years later, I had the opportunity to exit a portion of my holdings. It's a crazy realization that one investment can change your entire life.\n\nIt afforded me the opportunity to leave my job and think about who I wanted to be for the next evolution. I knew I didn't want to raise my kids from an airplane. Having breakfast with them on a Tuesday matters more than any deal I would close.\n\nThe same brain I always had\n\nMy identity crisis started after I left because I moved to Connecticut, where I didn't know anyone. When I met people, the first thing they asked was, \"What do you do?\" In the beginning, I said, \"I was a VC.\"\n\nI was suddenly a stay-at-home mom. Nobody knew I had accomplishments. I don't know why that matters, but after I quit my job, I was still trying to prove myself. Stepping back from a title, you want the room to know you've still got it. The hardest part of leaving my career was my ego.\n\nPart of the identity crisis of becoming a mom is that I didn't want my kids to view being a mother as not being ambitious. I didn't stop working; I took the same brain I've always had — I just shifted what I was using it for. The fact that it doesn't count, because I don't have a fancy title, is stupid.\n\nHow do you show that you can be a mom and be ambitious, or you can be anything and be ambitious? At the same time, ambition doesn't define a person. It's a tool for navigating life. It shouldn't be about how hard you can grind. It's about how effectively you can live.\n\nWhere did that brava go?\n\nAt one point, a good friend of mine, who is the CEO of a well-known consumer company, said, \"I know you're not working right now, but why did you go quiet? You used to publish articles. You're such a thought leader.\" My answer was, \"I'm quiet because I don't know what to say.\"\n\nIt had started before I left my job. The more senior I got, the more I let people talk me down from my own certainty. We're born certain. Kids are pure instinct, no apology. They know what they want, and they don't check it against the room. By the time we're called experienced, we have been trained to distrust what was loudest in us when we were young.\n\nPart of what makes a great investor is having that intuition. You don't have groupthink when you go with what you feel. The best investments are the ones 99% of people thought were wrong.\n\nI'm Puerto Rican, and my mom always says, \"My daughter is so brava.\" Where did that bravery go after years of being beaten down in a boardroom, years of learning the reasons not to do something, of over-diligencing, of not trusting my gut?\n\nThat's when it clicked. I was thinking about how badly I would never want my daughter to be quieted. How ashamed would I be as a mother if I let that happen to her?\n\nWhat's worth my time?\n\nI recently invested in a Silicon Valley startup after reaching out to the founder. I had lunch with him to explain my interest in the company. Sitting across the table, talking about why I love the product, what I envision for the future — it reminded me that I did that. The firm didn't do that. It was validating to believe in something enough to chase it down.\n\nWhy do we have to talk about who we used to be? People will say, \"What's your plan when your kids are all in school again?\" I'm like, \"I don't know. I'm going to do something meaningful.\" If nothing is more meaningful than raising these little people, why is it worth my time? I understand that's coming from a position of privilege. I'm so fortunate to be here because of my hard work, but ambition for the sake of ambition feels stupid now."
    },
    {
      "id": 32455062,
      "title": "Canva’s Valuation Is Down. Can It Reverse the Slide?",
      "url": "https://www.inc.com/jennifer-conrad/canvas-valuation-is-down-can-it-reverse-the-slide/91393121",
      "publisher": "Inc.",
      "published_date": "2026-08-18T21:46:13",
      "sentiment": "Negative",
      "sentiment_score": 0.0067,
      "ai_summary": "Canva's valuation has been downgraded to $35 billion by early investors Blackbird and Airtree, marking a 17% decline from its previous peak. The company is also reducing its 2026 revenue growth forecast by 20% due to stagnating user growth, rising AI usage costs, and intensifying competition from generative AI tools like OpenAI's ChatGPT. ",
      "word_count": 557,
      "original_language": "EN",
      "author": "Jennifer Conrad",
      "countries": [
        "AUS"
      ],
      "industries": [
        {
          "name": "IoT/M2M Mobile Network Operators (LPWAN, NB-IoT/LTE-M)",
          "code": "HDAIAAAH",
          "is_primary": true
        },
        {
          "name": "Prompt Engineering, Orchestration & LLMOps Tooling",
          "code": "HDAAACAD",
          "is_primary": false
        }
      ],
      "tags": [
        {
          "name": "Valuation Events",
          "code": "CM09",
          "is_primary": true
        },
        {
          "name": "Guidance & Forecast Revisions",
          "code": "FR05",
          "is_primary": false
        },
        {
          "name": "Competitive Threats",
          "code": "II04",
          "is_primary": false
        }
      ],
      "company_mentions": [
        {
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          "name": "Blackbird",
          "website": "http://www.blackbird.io",
          "is_primary": false
        },
        {
          "uuid": "00000l1",
          "name": "Canva",
          "website": "http://www.canva.com",
          "is_primary": true
        },
        {
          "uuid": "0000008",
          "name": "OpenAI",
          "website": "https://openai.com",
          "is_primary": false
        },
        {
          "uuid": "00002gz",
          "name": "Airtree Ventures",
          "website": "http://www.airtree.vc",
          "is_primary": false
        }
      ],
      "article_type": {
        "code": "news_analysis",
        "label": "News analysis"
      },
      "is_press_release": false,
      "is_opinion": true,
      "is_breaking": true,
      "iptc_codes": [
        {
          "code": "20000173",
          "name": "analysts comment"
        }
      ],
      "iab_categories": [
        {
          "code": "626",
          "name": "Technology & Computing"
        }
      ],
      "naics_codes": [],
      "sic_codes": [],
      "entities": {
        "person": [
          "cameron adams",
          "cliff obrecht",
          "melanie perkins",
          "ric militi",
          "rick militi",
          "adams"
        ],
        "location": [
          "australia",
          "sydney"
        ],
        "product": [
          "canva",
          "chatgpt"
        ],
        "event": []
      },
      "newsworthiness_score": 1,
      "group_id": 7792301,
      "full_text": "For much of its 13-year history, Canva has appeared to be on an upward trajectory. Now, a lowered valuation, reduced revenue targets, and increased competition from generative AI tools are calling into question the company’s future growth.\n\nCanva was launched in Sydney, Australia, in 2013 by Melanie Perkins, Cliff Obrecht, and Cameron Adams. The company aimed to make easy-to-use design tools for non-professionals. Its size and influence grew quickly as it attracted young users who wanted a frictionless way to create social media posts and slide decks, and it moved into international markets and different languages. The company, which is still private, saw its valuation reflect that up-and-to-the-right trajectory: $165 million in 2015, $1 billion in 2018, $6 billion in 2020, $15 billion in 2022, and $42 billion in 2025.\n\nThis Morning The daily digest for entrepreneurs and business leaders Privacy Policy Privacy Policy\n\nFeatured Video Successful Founders Let Employees Build the Business Successful Founders Let Employees Build the Business Inc. 5000 honoree Ric Militi explains how giving employees ownership led to new divisions, stronger culture, and a more innovative company. More Videos Press shift question mark to access a list of keyboard shortcuts Keyboard Shortcuts Enabled Disabled Shortcuts Open/Close / or ? Play/Pause SPACE Increase Volume ↑ Decrease Volume ↓ Seek Forward → Seek Backward ← Captions On/Off c Fullscreen/Exit Fullscreen f Mute/Unmute m Decrease Caption Size - Increase Caption Size + or = Seek % 0-9 Next Up Your Next Move: Disrupting Industries and Creating New Categories 29:29 Subtitle Settings Off Rick Militi Clip 2 V4 Df Font Color White Font Opacity 100% Font Size 100% Font Family Arial Character Edge None Edge Color Black Background Color Black Background Opacity 50% Window Color Black Window Opacity 0% Reset White Black Red Green Blue Yellow Magenta Cyan 100% 75% 50% 25% 200% 175% 150% 125% 100% 75% 50% Arial Courier Georgia Impact Lucida Console Tahoma Times New Roman Trebuchet MS Verdana None Raised Depressed Uniform Drop Shadow White Black Red Green Blue Yellow Magenta Cyan White Black Red Green Blue Yellow Magenta Cyan 100% 75% 50% 25% 0% White Black Red Green Blue Yellow Magenta Cyan 100% 75% 50% 25% 0% 00:00 01:12 01:12\n\nNow, two of its early investors, Blackbird and Airtree, have revalued the company at $35 billion, a dip of almost 17 percent, according to the Australian publication Smart Company. Canva did not respond to a request for comment at press time. Canva’s early bets on AI design features, including a background remover and a proprietary design-generation mode seemed prescient and set it apart from its competitors, initially. The company began building its team of AI engineers and data scientists in 2017. Last year, Adams, who is also the company’s chief product officer, told Inc. the company has a “massive” AI team, who are “all thinking about the latest AI technology—how we weave it into our product, and how we make it useful to our customers.” Now, according to a report in The Information, the company told investors it was reducing its 2026 revenue growth forecast by 20 percent. The news comes as other companies, particularly OpenAI’s ChatGPT, are offering increasingly sophisticated tools for generating images, videos, and designs. Canva is also facing stagnating user growth and increased costs of AI usage, particularly among customers who use the free version of its platform.\n\nExpand to continue reading ↓"
    },
    {
      "id": 32447712,
      "title": "Três aplicativos gratuitos que podem ajudar universitários a estudar e tirar projetos do papel",
      "url": "https://exame.com/carreira/tres-aplicativos-gratuitos-que-podem-ajudar-universitarios-a-estudar-e-tirar-projetos-do-papel/",
      "publisher": "Exame",
      "published_date": "2026-08-18T12:00:00",
      "sentiment": "Positive",
      "sentiment_score": 0.9475,
      "ai_summary": "The article outlines five free digital applications—Goodnotes, FocusPomo, Quizlet, GroupMe, and Canva—recommended by student Madison Coombs to help university students organize tasks, maintain focus, and collaborate on academic projects. These tools are designed to streamline various aspects of university life, from note-taking and time management to active revision and presentation creation. The content also promotes the 'Prêmio Na Prática Protagonismo Universitário', a national award for high-performing students. ",
      "word_count": 706,
      "original_language": "PT",
      "author": "Gabriella Uota",
      "countries": [
        "BRA",
        "USA"
      ],
      "industries": [
        {
          "name": "Agriculture, Environmental & Earth Sciences",
          "code": "EDAGABAL",
          "is_primary": true
        }
      ],
      "tags": [
        {
          "name": "Others",
          "code": "OT01",
          "is_primary": true
        }
      ],
      "company_mentions": [
        {
          "uuid": "000qsdk",
          "name": "Grupo Boticario",
          "website": "http://www.grupoboticario.com.br/es/",
          "is_primary": false
        },
        {
          "uuid": "00007kt",
          "name": "Goodnotes",
          "website": "https://www.goodnotes.com/",
          "is_primary": true
        },
        {
          "uuid": "00004u4",
          "name": "Quizlet",
          "website": "https://quizlet.com",
          "is_primary": true
        },
        {
          "uuid": "0000cra",
          "name": "BTG Pactual",
          "website": "http://www.btgpactual.com",
          "is_primary": false
        },
        {
          "uuid": "0007t47",
          "name": "St. John's University",
          "website": "https://www.stjohns.edu",
          "is_primary": false
        },
        {
          "uuid": "0007iyz",
          "name": "Exame",
          "website": "http://exame.com",
          "is_primary": false
        },
        {
          "uuid": "0006xvn",
          "name": "GroupMe",
          "website": "http://groupme.com",
          "is_primary": true
        },
        {
          "uuid": "0000j1d",
          "name": "Suzano",
          "website": "https://www.suzano.com.br",
          "is_primary": false
        },
        {
          "uuid": "00000l1",
          "name": "Canva",
          "website": "http://www.canva.com",
          "is_primary": true
        }
      ],
      "article_type": {
        "code": "academic",
        "label": "Academic"
      },
      "is_press_release": true,
      "is_opinion": true,
      "is_breaking": false,
      "iptc_codes": [
        {
          "code": "20000415",
          "name": "students"
        }
      ],
      "iab_categories": [],
      "naics_codes": [
        {
          "code": "611310",
          "name": "Educational Services"
        }
      ],
      "sic_codes": [
        {
          "code": "8200",
          "name": "SERVICES-EDUCATIONAL SERVICES"
        }
      ],
      "entities": {
        "person": [
          "madison coombs"
        ],
        "location": [
          "china",
          "brasil"
        ],
        "product": [
          "goodnotes",
          "focuspomo",
          "quizlet",
          "canva",
          "groupme",
          "suzano",
          "btg pactual",
          "grupo boticário"
        ],
        "event": [
          "prêmio na prática protagonismo universitário"
        ]
      },
      "newsworthiness_score": 0.7941,
      "group_id": 7787359,
      "full_text": "A rotina universitária costuma concentrar provas, trabalhos, apresentações, grupos de estudo e atividades extracurriculares no mesmo calendário. Algumas ferramentas digitais podem reduzir essa desorganização e liberar mais tempo para aquilo que realmente exige decisão e iniciativa do estudante. A estudante Madison Coombs reuniu cinco aplicativos que fizeram parte de sua própria experiência acadêmica: Goodnotes, FocusPomo, Quizlet, GroupMe e Canva. Mais do que facilitar tarefas isoladas, as ferramentas cobrem etapas importantes da vida universitária — organizar informações, manter foco, revisar conteúdos, trabalhar em equipe e transformar ideias em apresentações. As informações foram retiradas da St. John’s University. SEJA O UNIVERSITÁRIO QUE FARÁ A DIFERENÇA: o Prêmio Na Prática Protagonismo Universitário terá cinco vencedores (um de cada região do Brasil). A inscrição é gratuita, aproveite! 1. Goodnotes: para organizar anotações e prazos Anotações espalhadas entre cadernos, PDFs e arquivos podem dificultar justamente o momento em que o estudante precisa recuperar uma informação. O Goodnotes reúne cadernos digitais, marcações em PDFs e recursos de organização em uma mesma plataforma. A St. John’s University destaca também o uso de modelos de planejamento para controlar tarefas e compromissos acadêmicos. Em 2026, a plataforma mantém um plano gratuito com recursos básicos de anotações e marcação de PDFs, embora existam limites de arquivos e recursos adicionais pagos. O ganho não está apenas em deixar os materiais visualmente organizados. Um sistema de registro bem estruturado facilita acompanhar decisões, reunir referências para um projeto e identificar tarefas que ainda precisam ser executadas. 2. FocusPomo: para proteger períodos de concentração Ter tempo disponível não significa necessariamente conseguir usá-lo com foco. A segunda ferramenta indicada pela St. John’s é o FocusPomo, aplicativo baseado na técnica Pomodoro. A dinâmica intercala períodos de concentração — tradicionalmente de cerca de 25 minutos — com pequenas pausas. A proposta é dividir uma tarefa longa em blocos menores e reduzir interrupções durante aquele intervalo. Para a vida universitária, isso pode ajudar em atividades que costumam ser adiadas justamente porque parecem grandes demais: começar um trabalho, revisar uma disciplina extensa ou estruturar uma apresentação. O método também pode ser aplicado a projetos fora das aulas. Em vez de esperar uma tarde inteira livre para desenvolver uma iniciativa, o estudante pode reservar períodos específicos para avançar uma etapa por vez. É uma mudança pequena, mas relevante para protagonismo: boas ideias dependem menos de intenção quando existe uma rotina de execução. 3. Quizlet: para transformar revisão em estudo ativo Reler o mesmo conteúdo repetidamente nem sempre é a maneira mais eficiente de estudar. Ferramentas baseadas em perguntas e cartões de memória obrigam o estudante a tentar recuperar a informação antes de verificar a resposta. BTG PACTUAL, GRUPO BOTICÁRIO E SUZANO: essas marcas querem dar protagonismo para VOCÊ. Seja o nome que o país inteiro vai conhecer ao ser um dos ganhadores do Prêmio Na Prática Protagonismo Universitário O Quizlet permite criar conjuntos de flashcards digitais, acessar materiais elaborados por outros usuários e utilizar diferentes modalidades de estudo. Estudantes podem criar contas gratuitas, embora alguns recursos tenham limites ou façam parte dos planos pagos. A ferramenta pode ser útil especialmente em disciplinas com grande quantidade de conceitos, terminologia, fórmulas ou definições. Também existe uma aplicação menos óbvia: preparar apresentações. Antes de defender um trabalho, apresentar um projeto para uma banca ou participar de uma competição universitária, o estudante pode criar perguntas sobre a própria proposta e testar se consegue explicar os principais pontos sem depender dos slides. O Na Prática convoca todos os estudantes entre 18 e 34 anos para concorrer à esse prêmio O Na Prática nasceu como uma plataforma educacional criada para impulsionar a carreira de jovens, do estágio à liderança, complementando o ensino universitário com uma formação voltada para o mercado de trabalho. Pensando nesse propósito, a instituição criou o Prêmio Na Prática Protagonismo Universitário. Com cinco ganhadores, um de cada estado, ele é o primeiro reconhecimento nacional com recorte regional focado exclusivamente em estudantes de alto desempenho prático e acadêmico. Tudo o que esse jovem ganha ao se tornar um dos 5 melhores universitários do Brasil Viagem internacional com tudo pago para a China\n\nCurso exclusivo de liderança\n\nReconhecimento nacional\n\nSelo de excelência EXAME + Na Prática\n\nRede de contatos com jovens brilhantes\n\nVisibilidade na imprensa e nas redes sociais AS INSCRIÇÕES JÁ ESTÃO ABERTAS; CLIQUE AQUI"
    },
    {
      "id": 32401985,
      "title": "Canva just wiped another $11 billion from its valuation",
      "url": "https://www.smartcompany.com.au/startupsmart/canva-wiped-11-billion-from-valuation/",
      "publisher": "SmartCompany",
      "published_date": "2026-08-18T01:15:28",
      "sentiment": "Negative",
      "sentiment_score": 0.0263,
      "ai_summary": "Canva has reduced its valuation by approximately $11 billion to around $31–$34.9 billion following internal employee share valuations and external investor assessments, marking a significant decline from its peak of $42 billion. The company is actively restructuring its AI strategy to reduce serving costs by 90% and improve unit economics, a move that has temporarily slowed near-term revenue growth forecasts from 30% to 20%. Despite the valuation drop and criticism regarding AI competition, Canva reported 25.2% year-over-year revenue growth for the June quarter and remains profitable with substantial cash reserves. ",
      "word_count": 1058,
      "original_language": "EN",
      "author": "Simon Thomsen",
      "countries": [
        "USA",
        "AUS"
      ],
      "industries": [
        {
          "name": "Valuation & Purchase Price Allocation (Deal Valuation)",
          "code": "BPAHAOAK",
          "is_primary": true
        },
        {
          "name": "ESOP & Equity Compensation Valuation (ESOP, options, warrants)",
          "code": "FSAEAHAN",
          "is_primary": false
        }
      ],
      "tags": [
        {
          "name": "Valuation Events",
          "code": "CM09",
          "is_primary": true
        },
        {
          "name": "Guidance & Forecast Revisions",
          "code": "FR05",
          "is_primary": false
        },
        {
          "name": "Emerging Technologies",
          "code": "II01",
          "is_primary": false
        }
      ],
      "company_mentions": [
        {
          "uuid": "00008mv",
          "name": "Adobe",
          "website": "http://www.adobe.com",
          "is_primary": false
        },
        {
          "uuid": "00000im",
          "name": "Figma",
          "website": "https://www.figma.com",
          "is_primary": false
        },
        {
          "uuid": "0000g68",
          "name": "Hiive",
          "website": "https://www.hiive.com",
          "is_primary": false
        },
        {
          "uuid": "00000l1",
          "name": "Canva",
          "website": "http://www.canva.com",
          "is_primary": true
        },
        {
          "uuid": "00002gz",
          "name": "Airtree Ventures",
          "website": "http://www.airtree.vc",
          "is_primary": false
        }
      ],
      "article_type": {
        "code": "news_analysis",
        "label": "News analysis"
      },
      "is_press_release": false,
      "is_opinion": false,
      "is_breaking": true,
      "iptc_codes": [
        {
          "code": "20000173",
          "name": "analysts comment"
        }
      ],
      "iab_categories": [
        {
          "code": "69",
          "name": "Business and Finance"
        }
      ],
      "naics_codes": [],
      "sic_codes": [],
      "entities": {
        "person": [
          "jason lemkin",
          "rick baker",
          "melanie perkins",
          "harry stebbings",
          "rory o’driscoll",
          "cliff obrecht",
          "mike cannon-brookes",
          "lemkin"
        ],
        "location": [
          "australia",
          "us"
        ],
        "product": [
          "canva",
          "adobe",
          "figma"
        ],
        "event": []
      },
      "newsworthiness_score": 1,
      "group_id": 7431237,
      "full_text": "Canva’s five-year snakes-and-ladders valuation game has taken another major slide, with both investors and the company itself wiping billions from its worth, just a year after it peaked at US$42 billion (AU$65 billion at the time).\nTwo of Canva’s earliest and largest local backers, Blackbird and Airtree, recently ran the ruler over the design platform once again, with external valuers marking it down 17% to US$34.9 billion (AU$49 billion).\nBlackbird partner Rick Baker said the VCs updated fund valuations were sent to investors today and they remain bullish on the company as it pivots to the AI era.\n“We back Canva’s judgment to think long term. They’ve now managed to bring down costs of serving AI by 90%, and this will unlock the ability to deliver AI at real scale with unit economics that actually stack up,” Baker said.\n“The Canva AI product is looking great and early signs from users are strong, and that gives me a lot of optimism in what’s next.”\nBut their valuation is perhaps on the generous side, with the Australian Financial Review first reporting that private-share broker Hiive was offering Canva stock on the secondary market at an implied valuation of about US$30 billion (AU$42.19 billion), a 29% discount.\nAnd Capital Brief revealed Canva was also hard on itself when it came to its annual employee shares issue, with an independent valuation lopping off around 20%, to US$31 billion (AU$43.5 billion), down from US$38.9 billion (AU$54.71 billion) a year ago.\nThat’s a drop of more than AU$11 billion.\nOf course, that figure, done to comply with US tax law before more than 5,000 employees receive shares, is generally priced below the general investor level, but in the context of Australia’s changing capital gains tax rules, it could also leave employees with a higher tax bill if or when the share price recovers.\nIPO rethink?\nHowever, the dramatic drop could also see the touted 2027 US public float delayed until Canva swings back in favour with investors and the valuation climbs once again.\nIn part, that will depend on whether there’s an uptick in growth after CEO and co-founder Melanie Perkins recently told investors they’d cut Canva’s forecast revenue growth from 30% to 20%, after it delayed the release of new products to tackle escalating AI costs.\nPerkins said it was a “deliberate decision to get the economics right” in her Q2 CY26 update to shareholders, because “average cost of serving an AI task was too high” and the design platform was “relying too heavily on frontier models”.\n“We decided to slow the rollout while we rebuilt the architecture, reduced unit costs and strengthened the business model,” she wrote.\n“This slowed our distribution and impacted our near-term growth, but it also enabled some of the most important technical advances in Canva’s history and put us in a much stronger position to scale AI sustainably.”\nRival comparisons\nCanva’s not the only software platform seeking to reposition as an AI company amid plunging market confidence.\nListed rival Figma saw its share price plunge more than 70% from post-IPO highs, while Adobe was also marked down heavily – a case of falling tides sinking all boats, since Canva’s US$42 billion (AU$59 billion) 2025 price tag was in part tied to the worth of its competitors.\nOf course, the changes have led to speculation that the ship may have sailed for Canva’s Nasdaq listing at a peak.\nPerhaps the most savage blow came from the 20VC podcast with Harry Stebbings on the weekend, with guest Jason Lemkin, a leading SaaS investor, describing Canva’s situation as “depressing”, with AI “maiming” the business.\nCanva appeared to have “defied gravity”, Lemkin said, “but it doesn’t look like it”.\n“Canva was a no-code way to design stuff – it was a breathtakingly disruptive product,” he added, but now AI agents “just routed us around Canva”.\nThe killer blow was Stebbings pointing out that a lot of LPs listen to his show and have Canva in their portfolios.\n“What do you think it’s worth? I’d say it’s probably worth [$US]12 billion (AU$17 billion) right now. 20% growth at $4 billion ARR in the current public markets and … decelerating,” Lemkin replied.\nFellow guest Rory O’Driscoll from Scale Venture previously pointed out that Adobe, growing at 12%, trades at 3-4x revenue, which gives the US$12 billion (AU$16.87 billion) price tag a logic.\nHis take was that if the existential risk from AI is there, it could be less than US$12 billion (AU$16.87 billion), but higher if they transcend it, pointing to Atlassian’s recent strong results after co-founder Mike Cannon-Brookes embedded AI in the business.\n“The only way you prove you’re not dying is by growing,” O’Driscoll said, adding what’s just been demonstrated – there’s a wide variety of valuations.\n“It would be hard to peg value and hard to get liquidity at scale,” he said.\n“The real answer to your LP is ‘it doesn’t matter what you think, Big Guy, you’re in this journey for the next 12 months. Buckle up.”\nIn the company’s favour, it continues to have a strong growth story. Revenue in the June quarter still grew by 25.2% on 12 months ago to hit US$921.9 million (AU$1.32 billion).\nValuation rollercoaster\nThis is not the first valuation rodeo for Canva investors.\nAfter the private company’s previous valuation peak of $54.5 billion in 2021, three key VCs, Blackbird, Square Peg and AirTree, agreed to cut that valuation by 36% in 2022 amid a broader downturn in tech.\nThen two years later, in October 2024, the valuation jumped by nearly a quarter to US$32 billion (AU$48.7 billion) in secondary market sales.\nFrom there, it kept rising rapidly, including a 14.5% pop in just six weeks to the $65 billion peak 12 months ago, giving employees who sold a win.\nMore than $2 billion worth of shares from investors and employees changed hands in secondary sales in 2025.\nHow much Canva shares are worth will make little difference to its billionaire co-founders, Melanie Perkins and Cliff Obrecht, beyond the good they want to do. The duo pledged to give away 80% of their fortune to charity in 2021 and have donated tens of millions to the Canva Foundation.\nCanva has now been profitable for nine years and ended the June quarter sitting on US$1.47 billion (AU$2 billion) in cash.\nThe company was contacted for comment on its valuation but did not respond by publication.\nThis article was first published by Startup Daily.\nStay in the know\nNever miss a story: sign up to SmartCompany’s free daily newsletter and find our best stories on LinkedIn."
    },
    {
      "id": 32384454,
      "title": "Dog vacation checklist: 10 things to do before you leave",
      "url": "https://qz.com/dog-owner-vacation-prep-checklist",
      "publisher": "Quartz",
      "published_date": "2026-08-17T17:53:57",
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      "ai_summary": "The article provides a comprehensive checklist for dog owners to prepare their pets for vacation, covering essential steps such as early booking of boarding facilities, updating microchip registration, and packing sufficient food and medication. It emphasizes practical preparations including creating detailed care instruction sheets, conducting trial stays for new environments, and securing veterinary authorization for emergency medical decisions. The guidance also highlights comfort measures like leaving familiar scented items and setting up remote monitoring systems to ensure the dog's safety and well-being while the owner is away. ",
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      "full_text": "Subscribe Subscribe Edition English Business News A.I. Technology Money & Markets Leadership Lifestyle Latest Menu Business News AirlinesAutomobilesFoodPharmaceuticalsPolitics & GovernmentRetail & EcommerceSpace & AerospaceEarnings Menu Technology A.I.ComputingConsumer TechSpace & AerospaceEarnings Menu Money & Markets Economic IndicatorsMarketsPersonal FinanceEarnings Menu Lifestyle Cars & BikesCollectingEntertainmentFood & Fine DiningHealth and FitnessReal EstateTravel Travel 10 things every dog owner should do before leaving for a vacation A dog vacation checklist covering boarding, medication, identification and comfort steps that keep your pet safe while you're away 1 / 12 List slides 10 things every dog owner should do before leaving for a vacation List slides Previous Start over By · Updated August 17, 2026 Add QZ to Google Credit: Canva Images Every dog owner knows the feeling of packing a suitcase while their dog watches from the doorway, sensing something is different before a single bag is zipped. Dogs are highly attuned to routine and to the behavior of the people around them, so even small shifts in the days before a trip can raise a dog's stress levels well before the front door closes. A dog vacation checklist is not just about arranging who will feed the dog. It is about closing every gap that could turn into a problem while you are unreachable: an expired vaccination record a kennel will not accept, a microchip registered to an old phone number, medication that runs out three days before you get home. Most of the stress that surrounds boarding or hiring a sitter comes from decisions made too late. Kennels fill up during school breaks and major holidays, veterinary offices need lead time to update vaccines, and a sitter meeting an anxious dog for the first time the night before a flight is a very different situation than one who has already spent an afternoon together. None of this requires elaborate planning. It requires doing a short list of concrete tasks in the right order, starting well before the suitcase comes out of the closet. The ten steps that follow cover the practical, sometimes overlooked groundwork that separates a smooth trip from a stressful one: paperwork, medical prevention, identification, communication with whoever is caring for the dog, and small comfort measures that make an unfamiliar routine easier for the dog to tolerate. Some of these steps take five minutes. Others need to happen weeks in advance. Together, they form a routine any dog owner can repeat before every trip, whether the dog is staying home with a sitter, moving in with family, or checking into a boarding kennel for the first time. Book your boarding kennel or pet sitter early Credit: Canva Images Reserve your boarding kennel or pet sitter as soon as your travel dates are confirmed, not the week before you leave. Popular kennels and independent sitters often book up months ahead of major holidays such as Thanksgiving, winter break and the Fourth of July, and last-minute availability during those windows is limited even in large cities. Early booking gives you more than a guaranteed spot. It gives you time to ask the questions that matter: what the daily schedule looks like, how many dogs share a play group, whether staff are on-site overnight, and what the facility's policy is if your dog gets sick or injured while you are away. A kennel with a waitlist is rarely willing to spend time answering these questions in detail during a rushed, last-minute call. If you are hiring an independent sitter rather than using a kennel, book early for a different reason: reliable, experienced sitters with good references tend to have their calendars filled weeks or months in advance, particularly during peak travel season. Waiting until the last minute usually means choosing from whoever happens to be free, rather than the sitter you actually want caring for your dog. Booking early also creates room for a meet-and-greet before the trip. Most boarding facilities and sitters welcome a short visit or phone consultation in the weeks before your dog's stay, where you can see the kennel runs, ask about staff-to-dog ratios, or watch how a sitter interacts with your dog in your own home. This step is difficult to fit in during the final days before departure, when packing and logistics take over. Ask directly about vaccination requirements at this stage rather than assuming you already know them. Requirements vary by facility, and finding out a week before your trip that your dog needs an additional vaccine leaves little time to schedule a vet visit and let the vaccine take effect. Booking early turns what could be a scramble into a routine step, completed calmly and with time to spare for everything else on your pre-trip list. Confirm your dog's microchip details and ID tag are current Credit: Brunxs / Unsplash Check that your dog's microchip is registered with your current phone number and address before you leave, since an outdated registration makes the chip far less useful if your dog goes missing while you are traveling or your sitter is caring for them. Microchips only work if the contact information linked to them in the manufacturer's database is accurate. Most microchip manufacturers, including HomeAgain and 24PetWatch, allow owners to log in and update their information online in a few minutes. If you do not know which company manufactures your dog's chip or do not have login credentials, a veterinarian or shelter can scan the chip and tell you which registry it belongs to, and the American Animal Hospital Association runs a free universal microchip lookup tool that can point you toward the correct registry. A microchip alone is not enough. Attach a physical ID tag to your dog's collar with a current phone number, ideally one that will be reachable throughout your trip rather than a number that goes straight to voicemail for two weeks. Someone who finds a loose dog is far more likely to call a number on a visible tag than to take the dog to a vet or shelter to have it scanned for a chip. Consider adding a second tag or a temporary travel tag listing the phone number of the person watching your dog while you are away, in addition to your own number. If your dog slips out of a sitter's yard or a kennel run, whoever finds the dog needs a way to reach someone who can act immediately, not just a number that will go unanswered until you land. Take a clear, current photo of your dog from the front and side before you leave. If your dog does go missing, a recent photo makes lost-dog flyers and online posts far more effective than relying on an old picture that no longer matches your dog's coat, weight or coloring. Write a detailed care instruction sheet for your sitter or kennel Credit: Kit (formerly ConvertKit) / Unsplash Write down your dog's daily routine in specific detail rather than relying on a verbal handoff, since a sitter or kennel staff member cannot act on information they were never given. Include feeding times, exact food brand and amount, medication dosages and timing, and any food or environmental allergies. List your dog's typical exercise routine, including how long and how often they are walked, and note any behavioral quirks that a new caretaker should know about in advance: reactivity toward other dogs, fear of thunderstorms, resource guarding around food or toys, or anxiety when left alone. A sitter who knows in advance that your dog panics during fireworks can plan around it. One who finds out in the moment cannot. Include your veterinarian's name, phone number and address, along with the address and phone number of the nearest 24-hour emergency animal hospital. If your dog has a chronic condition, such as diabetes or a heart condition, write out the specific signs that would indicate a problem, since an unfamiliar caretaker may not recognize subtle warning signs that you would catch immediately. Add your own travel itinerary and contact information, including the dates and cities you will be in, and how best to reach you if there is a time difference. List a backup emergency contact, such as a family member or close friend, who could make a decision on your dog's behalf if you are unreachable for a period of time, such as during a flight. Keep a printed copy for the sitter or kennel and a digital copy saved on your phone or in an email you can access from anywhere. Many kennels have their own intake form for this information, but a sitter caring for your dog in your home usually does not, and typed or handwritten notes left on the counter are easy to lose track of over a week or two. A single organized document reduces the number of questions a caretaker has to guess the answer to while you are unreachable. Pack enough food and medication for the entire trip, plus extra Credit: Sam Moghadam / Unsplash Pack enough food and medication to cover every day you will be away, plus at least two to three extra days in case your return is delayed. Running out of a prescription medication or a specific dog food is one of the most common and preventable problems that come up during boarding stays or extended sitter visits. Sudden diet changes can cause digestive upset in dogs, so send your dog's usual food rather than assuming a kennel or sitter will have something similar on hand. Many boarding facilities do provide house food, but switching brands abruptly, even to a comparable product, can lead to loose stools or vomiting, which is an unpleasant way for a dog to spend a week away from home. If your dog takes daily medication, count out the exact number of doses needed for the trip and add extras before you leave, rather than assuming you can get a refill while traveling. Weekend departures and holiday travel are especially risky for this, since many pharmacies and veterinary offices have reduced hours or are closed entirely, and a refill that takes one phone call at home can take several days to sort out from the road. Label medication containers clearly with the dosage amount, the time of day it should be given, and whether it should be given with or without food. A sitter or kennel employee managing pills for several dogs at once relies on clear labeling to avoid mistakes, and a labeled pill organizer, the kind sold for daily or weekly use, is often easier to manage correctly than a single unmarked bottle. Pack your dog's leash, collar or harness, along with any dishes, a crate, or other daily-use equipment your dog is used to, so a caretaker is not left buying replacements at the last minute. If your dog takes any long-term supplements, count those out for the full trip as well and store everything together in one clearly labeled bag so nothing gets left behind in the rush of packing. Do a trial stay before a long trip if your dog is new to boarding Credit: Canva Images Schedule a one-night trial stay at a new boarding kennel or with a new sitter before committing your dog to a longer trip, so you can see how your dog handles the separation and the new environment while the stakes are still low. A short trial run surfaces problems while there is still time to change plans. A trial stay tells you things a phone call or a tour cannot. Some dogs eat and rest normally in a boarding environment; others stop eating, pace, or bark for hours out of stress. A sitter staying in your home may discover that your dog does not settle at night without a specific routine, or reacts poorly to being left alone in an unfamiliar way for the first time. Finding this out during a one-night trial, rather than on day one of a two-week trip, gives you the chance to adjust. Ask the kennel or sitter for honest feedback after the trial, including how much your dog ate, how they slept, and whether they showed signs of stress such as excessive panting, drooling, or reluctance to eat. Most boarding facilities are used to this request and can give a specific report rather than a general impression, since staff typically log feeding and behavior notes for each dog throughout the day. If the trial run does not go well, you still have time before a longer trip to look for a different facility, try a different sitter, or consider whether a friend or family member's home might suit your dog better than a commercial kennel. Discovering an incompatibility a week before a two-week trip is far easier to manage than discovering it three days into that trip, when changing plans becomes much harder. This step matters most for puppies, senior dogs, and any dog that has never been boarded or left with an unfamiliar person before. A dog with years of boarding experience at the same kennel does not need a new trial run every time, but any change in caretaker or environment is worth testing in a low-stakes way before a longer separation. Refill flea, tick and heartworm prevention before you leave Credit: Canva Images Refill your dog's flea, tick and heartworm prevention before you travel so a dose is not due while you are away and unreachable by your regular pharmacy or veterinarian. Most preventives are given monthly, and a missed or late dose creates a gap in protection that is easy to avoid with a bit of planning. Boarding kennels and daycare facilities often require dogs to be current on flea and tick prevention, since a single infested dog can expose every other dog at the facility. Heartworm prevention matters just as much even though the risk is less visible, since heartworm disease is transmitted by mosquitoes and can take hold after a single missed dose during a vulnerable window, particularly in warmer climates or during summer travel. Check the exact date your dog's next dose is due against your travel dates before you leave. If the due date falls in the middle of your trip, give the dose a few days early rather than risk it being forgotten, unless your veterinarian has advised against adjusting the schedule for a specific medical reason. If your dog is on a prescription flea, tick or heartworm product rather than an over-the-counter option, call your veterinarian's office in advance to confirm you have enough on hand or to request a refill, since prescription products cannot be picked up without authorization and some require a current exam on file before they will be dispensed. Waiting until the week of departure leaves little room to resolve a lapsed prescription. Leave the product's packaging or a note with the exact name and dose with your sitter or kennel, along with the date of the last application and the date the next one is due. A caretaker who is asked to apply an unfamiliar topical treatment or give a new chew for the first time benefits from clear instructions, and having the original packaging on hand answers most questions about correct dosing without requiring a phone call to you while you are traveling. Sign a veterinary care authorization form for emergencies Credit: Canva Images Sign a written authorization allowing your veterinarian or your dog's caretaker to approve emergency medical treatment if you cannot be reached while traveling. Without this document, a veterinary clinic may hesitate to perform anything beyond basic stabilization on a dog whose owner cannot be contacted to approve a procedure or its cost. A simple authorization form typically includes your dog's name and description, your veterinarian's contact information, the name of the person authorized to make decisions in your absence, and a statement giving that person permission to approve treatment up to a certain dollar amount if you cannot be reached within a reasonable window of time. Many veterinary clinics have a template for this, or you can write one yourself and have it signed and dated. This step matters even if your sitter or kennel is calm and experienced, because the obstacle is rarely a lack of good judgment. It is a legal and practical one: veterinary clinics generally need either owner consent or a documented alternative decision-maker before proceeding with anything beyond emergency stabilization, particularly for costly procedures such as surgery. Set a spending limit you are comfortable with in advance, so your designated decision-maker is not left guessing how much you would be willing to spend on an emergency procedure while trying to reach you. A number in writing, agreed on before you leave, removes a layer of stress from an already difficult moment for whoever is holding your dog's leash in the waiting room. Give a copy of this authorization to both your veterinarian's office and your sitter or kennel before you leave, not just one or the other. If your dog needs emergency care at a hospital other than your regular vet, perhaps because the emergency happens overnight or on a weekend, having a signed authorization on hand with your sitter speeds up the process considerably compared with a clinic trying to track down verbal permission from an owner who is unreachable mid-flight or in a different time zone. Bring or leave familiar comfort items with your scent Credit: Allan N / Unsplash Leave an unwashed t-shirt, pillowcase, or blanket that carries your scent with your dog while you are away, since dogs rely heavily on scent to recognize familiar people and can find comfort in it during a stretch of unusual routine. This costs nothing and takes a minute to set up before you leave. Your dog's normal bed, a favorite blanket, and one or two familiar toys help maintain a sense of routine in an unfamiliar kennel run or with a new sitter. A dog surrounded only by new, unfamiliar objects in a new place has fewer anchors to their normal life, while familiar bedding and toys reduce the number of things that feel different all at once. If your dog is boarding at a kennel, check the facility's policy on personal items first, since some kennels limit what can come into a run for cleanliness or safety reasons, particularly with dogs that might chew or ingest fabric. A sitter staying in your own home does not have this limitation, since your dog will already be surrounded by familiar smells and furniture. Avoid introducing a brand-new toy or bed for the trip itself. An unfamiliar item does not carry the same comfort value as something your dog already associates with home, and a new toy can occasionally cause stomach upset if a dog chews and swallows unfamiliar material out of anxiety, particularly in a new environment where their normal supervision is reduced. Consider leaving a shirt near your dog's sleeping area for a few days before you leave so your scent has time to settle into the fabric, or record a short voice memo of yourself talking that a sitter can play for your dog. This kind of small preparation will not eliminate a dog's stress at being separated from their owner, but it lowers it, and for a dog already coping with a new environment or a new caretaker, every reduction in unfamiliarity helps. Set up a pet camera or check-in system to monitor your dog remotely Credit: Canva Images Set up a pet camera or ask your sitter for regular photo and video updates so you have a way to check on your dog without depending entirely on secondhand reports. This matters most when your dog is staying in your own home with a sitter rather than at a staffed boarding facility. Consumer pet cameras such as Furbo and Petcube let owners watch a live video feed from a phone, and some models include two-way audio or a treat dispenser that lets an owner interact with their dog remotely. These are useful for peace of mind, but they are not a substitute for an in-person caretaker, since a camera cannot let the dog out, refill water, or respond to an emergency. If you are using a boarding kennel rather than a camera, ask in advance whether the facility sends daily updates, since many now offer a photo or short video through an app or text message as part of standard service. Confirm this before your trip rather than assuming it is included, since practices vary widely between facilities. Agree on a specific check-in schedule with your sitter before you leave, such as a text message once a day with a photo, rather than leaving it open-ended. A vague request to check in \"sometimes\" often results in no updates at all, while a specific daily expectation is far easier for a sitter to remember and follow through on consistently. A consumer GPS tracker, such as those made by Fi or Whistle, attached to your dog's collar can add another layer of reassurance if your dog will have any yard access or off-leash time during your trip, since it shows real-time location if a gate is left open or a dog slips a leash. This is a supplement to good identification and a secure environment, not a replacement for either. 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